Privacy Policy

1.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: Name, email address, username, password, and profile information;
• Payment Information: Payment card details, billing address, and transaction history (processed by third-party payment processors);
• User Content: Creations, files, projects, comments, messages, and other content you upload or create;
• Communications: Messages you send to us, feedback, support requests, and survey responses;
• Marketplace Information: Information related to your marketplace listings, purchases, and transactions.

1.2 Information Collected Automatically

When you use the Platform, we automatically collect:

• Usage Data: Pages visited, features used, time spent, click patterns, and interaction data;
• Device Information: Device type, operating system, browser type and version, unique device identifiers;
• Log Data: IP address, access times, error logs, and referring/exit pages;
• Location Data: Approximate location based on IP address;
• Cookies and Tracking: Data collected through cookies, web beacons, and similar technologies.

1.3 Information from Third Parties

We may receive information from:

• Authentication Services: If you sign in using third-party services (Google, GitHub, etc.);
• Payment Processors: Transaction confirmation and payment verification;
• Analytics Providers: Aggregated usage statistics and performance data;
• AI Service Providers: Data transmitted for AI-powered features (as described in the Terms of Use).

2.1 Service Provision and Improvement

We use your information to:

• Provide, operate, maintain, and improve the Platform and its features;
• Process transactions and deliver purchased content;
• Enable creation, storage, and management of your Creations;
• Facilitate Marketplace operations and transactions;
• Provide AI-powered features and services;
• Develop new features, products, and services;
• Analyze usage patterns to improve user experience.

2.2 Communication

We use your information to:

• Send you service-related announcements and updates;
• Respond to your inquiries and support requests;
• Send you marketing communications (with your consent, where required);
• Notify you about changes to our Terms or Privacy Policy;
• Request feedback and conduct surveys.

2.3 Security and Compliance

We use your information to:

• Detect, prevent, and address fraud, abuse, and security issues;
• Enforce our Terms of Use and other policies;
• Comply with legal obligations and respond to legal requests;
• Protect the rights, property, and safety of Mock Studio, our users, and the public;
• Investigate violations and take appropriate enforcement actions.

2.4 Analytics and Personalization

We use your information to:

• Understand how users interact with the Platform;
• Personalize your experience and recommend relevant content;
• Measure the effectiveness of our features and communications;
• Generate aggregated, anonymized statistics for business purposes.

3.1 We Do Not Sell Your Data

Mock Studio does not sell, rent, or trade your personal information to third parties for monetary or other consideration.

• All data we collect is used strictly for internal purposes;
• We do not engage in data brokerage or selling activities;
• Your information is never shared for advertising or marketing purposes by third parties;
• We maintain full control over your data and how it is used.

3.2 Public Information

Certain information is publicly visible by design:

• Your username, profile picture, and public profile information;
• Creations you publish or share on the Marketplace;
• Comments, reviews, and ratings you post publicly;
• Any information you choose to make public in your account settings.

3.3 Service Providers

We share information with third-party service providers who assist us in:

• Hosting and Infrastructure: Cloud storage, server hosting, and content delivery;
• Payment Processing: Secure payment transaction handling;
• AI Services: External AI providers for live generation features;
• Analytics: Usage analysis and performance monitoring;
• Customer Support: Help desk and support ticket management;
• Email Services: Transactional and marketing email delivery.

These providers are contractually obligated to protect your information and use it only for specified purposes.

3.4 Business Transfers

If Mock Studio is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on the Platform of any such change in ownership or control.

3.5 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal requests (subpoenas, court orders, legal processes);
• Governmental or regulatory requirements;
• Enforcement of our Terms of Use or other agreements;
• Protection of our rights, property, or safety;
• Prevention of fraud, security threats, or illegal activities.

3.6 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing, such as when you authorize third-party integrations or applications.

4.1 Data Transmission to AI Providers

When you use AI-powered features on the Platform:

• Data from your active Creation may be transmitted to external AI service providers;
• Transmission occurs only when you actively use AI features;
• You can enable or disable AI data transmission in your account settings.

4.2 Data Usage and Retention

• Data transmitted to AI providers is processed only for real-time generation of requested results;
• Mock Studio does not use this data to train AI models or for any other purpose;
• Mock Studio does not retain this data beyond what is technically necessary for the live request;
• External AI providers may have their own data handling practices; please review their privacy policies.

4.3 User Control

You have full control over AI feature usage:

• AI features are opt-in and can be disabled at any time;
• Disabling AI features prevents all data transmission to external AI services;
• Disabling AI features will prevent access to AI-powered functionalities;
• You can review and modify your AI settings at any time in your account preferences.

5.1 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption: Data encryption in transit (TLS/SSL) and at rest;
• Access Controls: Role-based access restrictions and authentication requirements;
• Network Security: Firewalls, intrusion detection, and security monitoring;
• Regular Audits: Security assessments and vulnerability testing;
• Secure Development: Security best practices in software development;
• Employee Training: Security awareness and data protection training for staff.

5.2 Limitations

While we implement industry-standard security measures:

• No method of transmission or storage is 100% secure;
• We cannot guarantee absolute security of your data;
• You are responsible for maintaining the security of your account credentials;
• You should report any suspected security breaches immediately.

5.3 Data Breach Notification

In the event of a data breach that affects your personal information:

• We will investigate and assess the breach promptly;
• We will notify affected users in accordance with applicable laws;
• We will take appropriate remedial actions to mitigate harm;
• We will cooperate with regulatory authorities as required.

6.1 Access and Portability

You have the right to:

• Access: Request a copy of the personal information we hold about you;
• Portability: Receive your data in a structured, commonly used format;
• Export: Download your Creations and content from the Platform.

6.2 Correction and Deletion

You have the right to:

• Correct: Update or correct inaccurate or incomplete personal information;
• Delete: Request deletion of your personal information, subject to legal obligations;
• Account Closure: Delete your account and associated data through Platform settings.

6.3 Objection and Restriction

You have the right to:

• Object: Object to certain processing of your personal information;
• Restrict: Request restriction of processing in certain circumstances;
• Opt-Out: Unsubscribe from marketing communications at any time.

6.4 Withdrawal of Consent

Where processing is based on consent:

• You may withdraw consent at any time;
• Withdrawal does not affect the lawfulness of prior processing;
• Some services may not be available if you withdraw consent.

6.5 Exercising Your Rights

To exercise these rights:

• Use the privacy controls in your account settings;
• Contact us at help@mock-project.com;
• Provide sufficient information to verify your identity;
• We will respond to valid requests within legally required timeframes.

7.1 What Are Cookies

Cookies are small text files stored on your device that help us:

• Remember your preferences and settings;
• Understand how you use the Platform;
• Improve your user experience;
• Provide secure authentication;
• Deliver relevant content and features.

7.2 Types of Cookies We Use

• Essential Cookies: Required for basic Platform functionality (authentication, security);
• Performance Cookies: Collect anonymous usage data for analytics and optimization;
• Functional Cookies: Remember your preferences and personalization settings;
• Analytics Cookies: Help us understand user behavior and improve our services.

7.3 Third-Party Cookies

We may allow third-party service providers to place cookies for:

• Analytics and performance monitoring;
• Advertising and marketing (with your consent);
• Social media integration and sharing.

7.4 Managing Cookies

You can control cookies through:

• Browser Settings: Configure your browser to refuse, delete, or notify you about cookies;
• Cookie Preferences: Use our cookie consent tool (where available);
• Opt-Out Tools: Use industry opt-out mechanisms for advertising cookies.

Note: Disabling essential cookies may affect Platform functionality.

7.5 Other Tracking Technologies

We may also use:

• Web Beacons: Small graphics that track page views and email opens;
• Local Storage: Browser storage for offline functionality and preferences;
• SDKs and APIs: Third-party tools for analytics and feature integration.

7.6 Umami Audience Measurement

We use a self-hosted Umami instance to measure audience and understand user experience (page views, traffic sources, approximate country, device, browser, heatmaps, and sampled session replays). This measurement does not use cookies, is not used for advertising tracking, masks input fields, does not collect form contents, and is not used to directly identify visitors. Replays are retained for a limited period, and sampling can be reduced or disabled if data volume becomes too high.

8.1 Retention Periods

We retain your personal information for as long as necessary to:

• Provide you with our services;
• Comply with legal obligations;
• Resolve disputes and enforce agreements;
• Achieve legitimate business purposes.

8.2 Active Accounts

For active user accounts:

• We retain account information and user-generated content while your account is active;
• You may delete your account at any time through Platform settings;
• Account data may be retained for a reasonable period after deletion for backup and legal purposes.

8.3 Inactive Accounts

For inactive accounts:

• Accounts inactive for extended periods may be subject to deletion;
• We will provide notice before deleting inactive accounts where reasonably possible;
• You may reactivate your account by logging in before deletion.

8.4 Legal Retention

Certain data may be retained longer when:

• Required by law or regulation;
• Necessary for legal proceedings or investigations;
• Needed to protect our rights or comply with legal obligations;
• Retained in anonymized or aggregated form for analytics.

8.5 Deletion Process

When data is deleted:

• We use commercially reasonable efforts to delete data from active systems;
• Deleted data may persist in backups for a limited period;
• Some data may be retained in anonymized form;
• Deletion is subject to legal retention requirements.

9.1 Global Operations

Mock Studio operates globally, and your information may be:

• Transferred to and processed in countries outside your country of residence;
• Stored on servers located in various jurisdictions;
• Accessed by service providers operating internationally.

9.2 Data Protection Safeguards

When transferring data internationally, we ensure appropriate safeguards:

• Standard Contractual Clauses: EU-approved contract terms for data transfers;
• Adequacy Decisions: Transfers to countries deemed adequate by regulatory authorities;
• Contractual Protections: Binding agreements with service providers;
• Technical Measures: Encryption and security controls during transfer.

9.3 European Users

For users in the European Economic Area (EEA), United Kingdom, or Switzerland:

• We comply with GDPR requirements for international data transfers;
• We use approved transfer mechanisms for data leaving these jurisdictions;
• You have rights under GDPR as described in this Privacy Policy.

9.4 Your Consent

By using the Platform, you acknowledge and consent to:

• The transfer of your information to countries outside your residence;
• Processing of your data in accordance with this Privacy Policy;
• Application of data protection laws of the jurisdiction where data is processed.

10.1 Age Requirements

The Platform is intended for users aged 13 and older.

• We do not knowingly collect personal information from children under 13;
• Users between 13 and 18 (or age of majority) must have parental consent;
• We may request proof of parental consent at any time.

10.2 Parental Rights

If you are a parent or guardian and believe your child has provided us with personal information:

• Contact us immediately at help@mock-project.com;
• We will investigate and delete such information promptly;
• You may request access to your child's information;
• You may request deletion of your child's account.

10.3 Verification and Compliance

We take children's privacy seriously:

• We may implement age verification mechanisms;
• We will terminate accounts that do not meet age requirements;
• We comply with applicable children's privacy laws (COPPA, GDPR-K, etc.);
• We do not knowingly market to children under the minimum age.

11.1 Right to Modify

We may update this Privacy Policy from time to time to reflect:

• Changes in our practices or services;
• Legal or regulatory requirements;
• Technological developments;
• User feedback and best practices.

11.2 Notification of Changes

When we make changes:

• We will update the "Last updated" date at the top of this policy;
• For material changes, we will notify you via:
  • Email to your registered address;
  • Prominent notice on the Platform;
  • In-app notification or message.
• For minor changes, the updated policy will be posted without additional notice.

11.3 Effective Date

Changes become effective:

• Immediately for non-material changes and clarifications;
• 30 days after notification for material changes;
• On the specified date if we provide advance notice.

11.4 Your Continued Use

By continuing to use the Platform after changes become effective:

• You acknowledge the updated Privacy Policy;
• You consent to the revised practices;
• The updated policy supersedes all prior versions.

If you do not agree to changes, you should discontinue use and may close your account.

Mock Studio
SAS (Simplified Joint Stock Company)
SIREN: 994 621 332

Registered Address:
200 Rue de la Croix Nivert
75015 Paris, France

Privacy Contact: help@mock-project.com

For questions, concerns, or requests regarding this Privacy Policy or our data practices:

• Email us at the address above;
• Include "Privacy Policy" in the subject line;
• Provide sufficient details about your inquiry;
• Include information to verify your identity for data requests.

We will respond to your inquiry within a reasonable timeframe in accordance with applicable law.